Services

In a world that is increasingly becoming digital, companies with good IT systems are becoming more competitive. They can satisfy customers in a better way, grow faster, provide 

services at lower costs and manage their working capital in a better way. That is how value is created. 

 management represents a new way of managing business transformation brought about by IT initiatives. It is intended to keep companies focused on choosing the right projects (what to improve), clearly defining ownership and accountability for business results (what is the measurable business value), and delivering on commitments for these results (how to attain and sustain value).  

The Value Management process is to identify the value of the entity being considered (but not its monetary value). The Value Management process deals with money separately.

We can capture the perceived value of any entity in three factors, namely:

• the useful purpose fulfilled by the entity
• the benefits that flow from fulfilling that purpose
• the important features and characteristics of the entity.

No matter what, processes should always function at their peak efficiency. Efficiency has a direct impact on the productivity of employees who use these processes. Think about it. What happens if an employee has a faulty device and it takes two days for the IT team to respond? The employee is forced not to work the entire time. Companies that have been around for a while don’t have the liberty to scrape off everything and rebuild their processes from scratch. These companies nail down detailed processes the first time and continue to use it for a long time. The easiest and best option is to optimize processes constant.

Business process optimization is the practice of increasing organizational efficiency by improving processes. It’s a part of the discipline of business process management (BPM). Optimized processes lead to optimized business goals.

Some examples of optimization include:

• Eliminating redundancies
• Streamlining workflows
• Improving communication
• Forecasting changes

As a leader in your organization, you always need to be prepared for change. Whether you’re dealing with a planned initiative, volatile industry, or unexpected situation, change is inevitable.   Where transformation programs do succeed, you will likely find leaders who work hard to fully understand, and then rigorously pursue,  all the crucial elements of effective Change Management.  

Our experienced change consultants work closely with your leaders and teams to:

Set direction. This is all about communicating the transformation's vision, spreading the change from the top down, and laying out the mandate and need for change.

Shift ownership. Once the mandate for change is communicated from the top, ownership of the change switches to those at the source.

Obtain commitment. Aligning cultures and behaviors helps creates an emotional commitment to transformation. It's about changing existing ways of working so your organization is operating as it must to achieve and maintain change.

Achieve performance. Sustaining the change, by embedding it into your broader ecosystem and day-to-day tasks, sets your organization on track to succeed.

Project Portfolio Management (PPM), like most other disciplines, has evolved as a result of the new digital reality. Today it comprises four core capabilities:

Portfolio management: Continuously managing the overall portfolio and periodically reassessing and governing the portfolio

Demand management: Collecting, evaluating, prioritizing, and approving demand, as well as winnowing out nonaligned project or solution ideas

Project/solution management: Monitoring and controlling project and product progress, as well as resources, risks, issues, financials, scope, and quality

Business outcome management: Measuring the outcomes of project and solution delivery and comparing those outcomes to the business case promises made in the demand management cycle. Often disregarded or performed poorly or as an afterthought, business outcome management is arguably the most important capability within the PPM framework.

The blurring of business and technology has had particular significance for project portfolio management services, affecting it in some critical ways.

 Pilot project is an initial small-scale implementation that is used to prove the viability of a project idea. A pilot project enables an organization to manage the risk of a new idea and identify any deficiencies before substantial resources are committed.

A pilot project can be done for any new solution. But just because you can start with a pilot doesn’t mean you always should.  It’s best to look for one of four criteria before choosing to pilot:

• Wide-ranging scope affecting a large part of your customer base
• New products or service with potentially unknown consequences
• High costs to implement or manage
• Difficulty to reverse

In our experience, pilots are commonplace for many businesses before making a large strategic decision that would impact customer experience or introduce a new channel.

Our implementation experts help to accelerate your digital adoption and digital transformation.   Routinely teams are getting pulled in multiple directions, each with competing needs and stakeholders. Particularly in this context, a digital transformation journey requires a clearly defined and communicated strategy.

 C4T experts help organizations, of all sizes and across all industries, with custom plans that lower costs, increase agility and improve results. 

 Helping you unlock the value of your enterprise application portfolio with the power of intelligence, innovation and industry.

Applying intelligence will set your business apart and makes you more proactive, predictive and productive. This is the power of the intelligent enterprise.

Finance becomes the agent of business strategy and an architect of business value by planning, analyzing and advising on strategy. Supply chains become a growth engine by integrating around the customer with real-time adaptability and full transparency. And the intelligent enterprise elevates the user experience to delight customers and employees beyond their expectations. It’s time to future-proof your business.

We have developed partnerships and strategic alliances with leading technology manufacturers and developers worldwide. SAP, ELO, IBM, Microsoft, Adobe, Cisco, NetApp and VMware, are just a few of the most significant companies that have been trusting C4T for a number of years.

We are able to distribute and implement our providers' products and solutions. That is why we can say that we are always able to offer each customer the best technology solution available in the market to meet their specific business requirements.

From an integration platform perspective, although we focus on SAP and the SAP Integration platform (CPI), but have worked with Boomi (from Dell), BizTalk (from Microsoft), Websphere(from IBM), MuleSoft (from Salesforce) and others. We have also done direct integrations, using open source, Microsoft, AWS or SAP technologies. We have resources in nearly any technology, and we support almost every large enterprise solution in the market today

An enhancement project is one in which new capabilities are added to an existing system. Enhancement projects might also involve correcting defects, adding new reports, and modifying functionality to comply with revised business rules or needs.

A replacement (or reengineering) project replaces an existing application with a new custom-built system, a commercial off-the-shelf (COTS) system, or a hybrid of those. Replacement projects are most commonly implemented to improve performance, cut costs (such as maintenance costs or license fees), take advantage of modern technologies, or meet regulator requirements.

Replacement and enhancement projects face some particular requirements issues. The original developers who held all the critical information in their heads might be long gone. It’s tempting to claim that a small enhancement doesn’t warrant writing any requirements. Developers might believe that they don’t need detailed requirements if they are replacing an existing system’s functionality. The approaches described in this chapter can help you to deal with the challenges of enhancing or replacing an existing system to improve its ability to meet the organization’s current business needs.

Our AMS offering will help drive innovation, realize transformation, and fulfil business objectives.   

Application Management Service (AMS) aims at going beyond keeping the lights on. Its key focus is on maintaining, enhancing, and managing all the functional and technical areas of the application. It enables you to get more from your applications and maximize your ROI by improving business processes, agility, innovation, and digital experience. Additionally, AMS permits you to meet the emerging challenges and changing business requirements while also helping you achieve operational excellence.    

We provide deep insights into how AMS can effectively drive innovation and transformation, support your business initiatives, increase your ROI from your technology investments, and improve business outcomes.